Shipping Policy

Last updated: 18 October 2026

Delivery Options and Charges

We arrange delivery using suitable courier services, which may include DPD and Evri services through Whistl. Available options depend on your delivery address and the size, weight and nature of the items ordered.

Delivery charges and applicable delivery estimates are shown at checkout or agreed with you before you place your order.

Dispatch and Delivery

Orders are processed during our normal working hours, excluding weekends and bank holidays. Dispatch and delivery timings depend on stock availability and the service selected.

Delivery dates are estimates unless expressly agreed as guaranteed. We will contact you if we become aware of a significant delay. Unless another delivery period has been agreed, goods will be delivered within 30 days.

Large Items and Other Destinations

Large, heavy, fragile or restricted items, and deliveries to certain locations, may require a separate delivery quotation or collection arrangement. Please contact us before ordering if no suitable delivery option is available at checkout.

International Delivery

International delivery may be available by prior arrangement. Please contact sales@retroclassicrestoration.co.uk before ordering so we can confirm availability, delivery charges and estimated timescales.

Depending on the destination, import duties, local taxes and customs clearance charges may apply. We will explain before you order whether these are included in our quotation or payable separately by you. Customs processing may affect delivery times.

Tracking and Collection

Where a tracked service is used, we will provide available tracking details after dispatch.

Collection is available by prior appointment. Please wait until we confirm that your order is ready before travelling.

Delivery Queries

If your order is delayed, missing or arrives damaged, contact sales@retroclassicrestoration.co.uk so we can help.